Terms & Conditions — zi777 Online Casino

1 Definitions

For the purposes of these Terms & Conditions, the following definitions apply throughout this document:

• "zi777", "we", "us", "our" refers to the operator of the zi777 online gaming platform accessible at zi777.io.
• "Platform" refers to the zi777 website, all associated sub-pages, mobile interfaces, game lobbies, and account management systems.
• "Player", "you", "your" refers to any individual who accesses, registers on, or uses the zi777 Platform.
• "Account" refers to the registered personal account created by a Player on the zi777 Platform.
• "Balance" refers to the real-money funds held in a Player's zi777 Account, denominated in Bangladeshi Taka (BDT).
• "Bonus Funds" refers to any promotional credits, free spins, cashback amounts, or other non-cash incentives credited to a Player's Account under a promotional offer.
• "Wagering Requirement" refers to the minimum total wager amount a Player must place before Bonus Funds or winnings derived from Bonus Funds become eligible for withdrawal.
• "Game Provider" refers to any third-party software developer whose games are made available through the zi777 Platform, including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
• "Prohibited Territory" refers to any jurisdiction in which access to online gambling platforms is prohibited by applicable law.

2 Acceptance of Terms

By accessing any part of the zi777 Platform — including browsing the website, registering an Account, depositing funds, or placing a wager — you unconditionally accept and agree to be bound by these Terms & Conditions, our Privacy Policy, our Responsible Gaming Policy, and any additional game-specific or promotion-specific rules that may be published on the Platform from time to time.

These Terms & Conditions constitute the entire agreement between you and zi777 with respect to your use of the Platform and supersede all prior agreements, representations, or understandings, whether written or oral.

3 Eligibility

3.1 Minimum Age

Access to the zi777 Platform is strictly restricted to individuals who are aged 21 years or older. By registering an Account or using the Platform in any capacity, you warrant and represent that you are at least 21 years of age. zi777 reserves the right to request documentary proof of age at any time, including at the point of withdrawal. Accounts found to belong to individuals under the age of 21 will be suspended immediately, all Bonus Funds will be forfeited, and any deposits may be returned at zi777's sole discretion.

3.2 Geographic Eligibility

You may only use the zi777 Platform if online gaming is not prohibited in the jurisdiction in which you are located or resident at the time of access. It is your sole responsibility to determine whether your access to and use of the Platform is lawful in your jurisdiction. zi777 does not make any representation regarding the legality of the Platform in any specific jurisdiction.

3.3 Capacity

You must have the legal capacity to enter into a binding contract under the laws applicable to you. You must not be subject to a self-exclusion order, account closure order, or similar restriction placed by zi777 or any other gaming operator.

4 Account Registration

4.1 One Account Policy

Each individual Player may hold only one registered Account on the zi777 Platform. The creation of duplicate, secondary, or multiple Accounts by a single individual is strictly prohibited. Where duplicate Accounts are identified, zi777 reserves the right to close all duplicate Accounts, forfeit all Bonus Funds and winnings derived from those Accounts, and permanently ban the individual from the Platform.

4.2 Accuracy of Information

You must provide accurate, complete, and truthful information during the Account registration process, including your full legal name, date of birth, residential address, email address, and phone number. You must promptly update your Account information if any details change. zi777 accepts no liability for losses arising from inaccurate account information provided by the Player.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your Account credentials with any third party. You must notify zi777 support immediately at [email protected] if you suspect unauthorised access to your Account. zi777 will not be liable for any losses resulting from unauthorised Account access where you have failed to maintain the security of your credentials.

4.4 Verification

zi777 may require you to complete identity verification (KYC — Know Your Customer) at any point, including before processing a withdrawal. Acceptable identification documents include a national identity card (NID), passport, or other government-issued photo identification. Proof of payment method ownership and proof of residential address may also be required. zi777 may suspend withdrawals pending satisfactory completion of verification checks.

5 Deposits & Withdrawals

5.1 Supported Payment Methods

zi777 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions are denominated in Bangladeshi Taka (BDT). zi777 does not accept deposits or process withdrawals in foreign currency.

5.2 Minimum Deposit

The minimum deposit amount is ৳200. Deposits below this threshold will not be credited to your Account. There is no maximum deposit limit, though zi777 reserves the right to apply enhanced due diligence checks to large deposits.

5.3 Withdrawal Processing

Withdrawal requests are processed to the same payment method used for the original deposit. The average withdrawal processing time is 30 minutes; however, processing times may be extended where additional verification is required or during periods of high transaction volume. zi777 does not guarantee specific processing times and accepts no liability for delays caused by third-party payment processors.

5.4 Withdrawal Eligibility

Withdrawals may only be processed to verified Accounts. zi777 reserves the right to request verification documents before approving any withdrawal. Funds that are subject to an active Wagering Requirement are not eligible for withdrawal until the Wagering Requirement has been fully satisfied.

5.5 Transaction Fees

zi777 does not charge fees on standard deposits or withdrawals. However, your payment service provider (e.g., bKash, Nagad) may apply their own transaction fees, for which zi777 accepts no responsibility.

5.6 No Third-Party Payments

Deposits must be made from a payment account registered in your own name. Third-party deposits — that is, deposits made from a payment account belonging to another individual — are strictly prohibited. Where third-party deposits are identified, zi777 reserves the right to suspend the Account and withhold associated funds pending investigation.

6 Bonuses & Promotions

6.1 General Bonus Terms

zi777 may from time to time offer bonuses, free spins, cashback promotions, reload offers, and other promotional incentives to eligible Players. All such offers are subject to these general Bonus Terms and to any additional promotion-specific terms published at the time of the offer. In the event of conflict between these general Bonus Terms and promotion-specific terms, the promotion-specific terms shall prevail.

6.2 Wagering Requirements

Unless expressly stated otherwise in the promotion-specific terms, all Bonus Funds are subject to a wagering requirement before they or any winnings derived from them become eligible for withdrawal. The applicable wagering requirement multiplier will be stated clearly in each promotion's terms. Wagering requirements must be satisfied within the time period specified in the promotion terms, failing which any remaining Bonus Funds and associated winnings will be forfeited.

6.3 Bonus Abuse

Bonus offers are intended for genuine recreational use only. zi777 reserves the right to void Bonus Funds, reverse associated winnings, and suspend the Account of any Player who zi777 reasonably believes to have engaged in bonus abuse, including but not limited to: opening multiple Accounts to claim the same offer, placing low-risk or hedge bets to satisfy wagering requirements, and exploiting promotions in a manner inconsistent with genuine gameplay.

6.4 zi777's Right to Modify Promotions

zi777 reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time without prior notice. Players will not be entitled to compensation where a promotion is withdrawn or modified before the Player has fulfilled any associated wagering requirements.

7 Game Rules & Fair Play

7.1 Game Provider Rules

All casino games available on the zi777 Platform are supplied by third-party Game Providers and are subject to those providers' individual game rules, which are displayed within each game interface. Players are responsible for familiarising themselves with the rules of any game before placing a wager. zi777 accepts no liability for losses arising from a Player's failure to understand game rules.

7.2 Random Number Generators

All casino games on the zi777 Platform use certified Random Number Generator (RNG) technology to determine outcomes. RNG certification is maintained by the respective Game Providers. zi777 does not manipulate game outcomes and has no ability to do so under the technical architecture of third-party game delivery.

7.3 Malfunction Policy

In the event of a game malfunction, software error, or communications failure that affects the integrity of a game round, zi777 reserves the right to void the affected game round and return all wagers placed during that round to the Players' Accounts. This policy applies to all casino games and sports betting markets. zi777 accepts no liability for losses arising from game malfunctions beyond the return of the affected wagers.

7.4 Disputed Outcomes

In the event of a dispute regarding a game outcome, the records held by zi777's system and the relevant Game Provider's system shall be considered the authoritative record. If you believe a game outcome is incorrect, you must contact zi777 support within 72 hours of the relevant game round, providing your Account username, the game title, and the approximate time of the dispute.

8 Sports Betting

8.1 Accepted Bets

zi777 accepts sports bets on the markets made available through the Platform at the time of betting. Available markets include cricket (BPL, IPL, T20 World Cup, ICC events, Bangladesh Tigers matches), football, kabaddi, tennis, and other sports as listed in the zi777 sports betting section. Markets available at any given time are subject to change without notice.

8.2 Bet Settlement

Sports bets are settled according to the official result of the relevant event as confirmed by the relevant governing body (e.g., ICC, FIFA). In the event of an event being abandoned, postponed, or declared void, zi777 will settle bets in accordance with its void/abandonment rules, which are available in the sports betting section of the Platform. Bangladesh Standard Time (BST, UTC+6) is used as the reference time for all time-sensitive bet settlements.

8.3 In-Play Betting

In-play (live) betting markets are offered on selected events. In-play odds are updated in real time. Once a bet is accepted, odds are locked at the price shown at the moment of acceptance. zi777 reserves the right to suspend in-play markets at any time without notice.

8.4 Maximum Winnings

zi777 reserves the right to impose a maximum payout limit on any single sports bet or accumulator. Maximum payout limits applicable to specific sports and market types are displayed in the sports betting section. zi777 reserves the right to withhold payment on bets that are identified as having been placed using incorrect odds due to a manifest error.

9 Prohibited Conduct

The following activities are strictly prohibited on the zi777 Platform. Engaging in any prohibited activity will result in immediate Account suspension, forfeiture of all Balances and Bonus Funds, and may result in zi777 reporting the activity to relevant authorities:

• Registering more than one Account or registering on behalf of another individual.
• Providing false, inaccurate, or misleading information during registration or verification.
• Using automated software, bots, scripts, or any artificial intelligence tool to interact with the Platform, place bets, or gain an unfair advantage.
• Colluding with other Players in casino games or sports betting markets to manipulate outcomes.
• Engaging in or facilitating match-fixing, spot-fixing, or any activity intended to corrupt the outcome of a sporting event on which bets are placed.
• Initiating fraudulent chargebacks through your payment provider after deposits have been used for gameplay.
• Using the Platform for money laundering, structuring transactions to evade reporting obligations, or any other activity prohibited under applicable anti-money laundering laws.
• Exploiting software bugs, errors, or vulnerabilities to obtain an unfair advantage; any winnings derived from such exploitation will be voided.
• Accessing the Platform from a jurisdiction in which online gambling is prohibited.
• Allowing a person under the age of 21 to access or use your zi777 Account.

10 Intellectual Property

All intellectual property on the zi777 Platform — including but not limited to the zi777 brand name, logo, website design, graphics, software, text, and game content provided by Game Providers — is owned by or licensed to zi777 or the respective Game Providers. Nothing in these Terms & Conditions grants you any right, title, or interest in any intellectual property on the Platform.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any part of the Platform's intellectual property without the express written consent of zi777 or the relevant rights holder. Unauthorised use of zi777's intellectual property may result in Account suspension and may give rise to legal action.

11 Privacy & Data

zi777's collection, use, storage, and processing of your personal data is governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference and available at zi777.io/privacy-policy. By using the Platform, you consent to the processing of your personal data as described in the Privacy Policy.

zi777 implements SSL encryption across all data transmissions on the Platform and applies industry-standard security protocols to protect player data. However, no online transmission is entirely risk-free, and zi777 cannot guarantee absolute security of data transmitted over the internet.

12 Responsible Gaming

zi777 is committed to promoting responsible gaming practices and providing tools that help Players maintain control over their gambling activity. The following responsible gaming features are available to all Account holders at no cost, accessible directly from the Account settings dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Loss Limits: Cap the total amount you can lose within a defined period.
• Session Time Reminders: Receive notifications after a defined period of continuous gameplay.
• Self-Exclusion: Voluntarily suspend your Account for a period of between 30 days and 12 months. Self-exclusion takes effect immediately upon request and cannot be reversed during the exclusion period.

If you believe that gambling is negatively affecting your financial wellbeing, mental health, or personal relationships, we strongly encourage you to contact zi777 support via live chat 24/7 or at [email protected]. Full details of all responsible gaming tools and external support resources are available on our Responsible Gaming page.

13 Limitation of Liability

To the fullest extent permitted by applicable law, zi777 shall not be liable for any indirect, incidental, special, consequential, or punitive losses or damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of funds as a result of gambling outcomes.
• Losses arising from Platform downtime, technical errors, or interruption of service.
• Losses arising from unauthorised access to your Account where you have failed to protect your credentials.
• Losses arising from delays in deposit crediting or withdrawal processing caused by third-party payment providers.
• Losses arising from your reliance on information displayed on the Platform that is subsequently found to be inaccurate due to a technical error.

Where zi777's liability cannot be fully excluded by law, zi777's total aggregate liability to you for any claim arising out of or in connection with these Terms & Conditions shall not exceed the amount deposited by you in the 30 days preceding the event giving rise to the claim.

14 Amendments to These Terms

zi777 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where material changes are made, zi777 will notify registered Players via email to the address registered on their Account, or by displaying a prominent notice on the Platform. The revised Terms & Conditions will take effect from the date of publication unless a later effective date is specified.

Your continued use of the Platform following publication of revised Terms & Conditions constitutes your acceptance of the revised terms. If you do not accept the revised terms, you must cease using the Platform and contact zi777 support to arrange Account closure.

15 Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the principles of fair dealing and the terms set out herein. zi777 operates as an online platform accessible in Bangladesh and directs its services to Bangladeshi players. Any disputes that cannot be resolved through zi777's internal complaints process will be subject to binding arbitration.

Nothing in this clause limits your rights under any mandatory consumer protection provisions applicable to you under local law.

16 Contact

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the zi777 Platform, please contact our support team through the following channels:

• Live Chat: Available 24/7 from within your zi777 Account dashboard. Average response time: 2–5 minutes.
• Email: [email protected] — responses within 4 hours during business hours (BST, UTC+6).

Please note that email addresses are provided as plain text and are not clickable links. Copy the address manually to contact us. zi777 support is available in both English and Bengali.